Add a Lock

Lock interfaces provide an Add Lock placeholder for adding and configuring the first lock. After each lock is added, another placeholder is provided for any subsequent locks based on the number of locks the lock interface supports.

Changing the number of locks, regardless of their online or offline status, may affect the system operating costs. Contact your VAR for more information.

To add a lock, perform the following steps:

From the sidebar, select Devices to display the device tree.
Select the Add Lock placeholder, and then choose Configure.
Enter a Name for the lock. This name is used when assigning locks to spaces, when monitoring alarms, and elsewhere in the system.
Choose the lock Device Type.
1. For the ENGAGE Gateway, choose either the Schlage NDE(B) or LE(B) lock.
2. Enter the lock's Address. See ENGAGE Gateway and lock addressing or PIM400 Gateway and lock addressing for details on how lock addressing works.
3. Choose a Lock function from the drop-down. See Lock functions for a description of each option.
Configure reader modes:
1. Choose a Default reader mode. This mode specifies how the lock behaves when it is online and communicating with the access controller. Most of the modes are self-explanatory, except for "Facility code only" which means the access grant decision is based on the facility code setting for the card format.
2. (Optional) Choose a Schedule to associate it with reader modes, and then choose a Scheduled reader mode and Off schedule reader mode. (See Configure scheduled lock modes for more details.)
Configure door:
1. Select Unlock time. This specifies the number of seconds the door is unlocked when access is granted. Typically, this is set from 5 - 10 seconds, but Unlock time can be set from 1 - 255 seconds (4.25 minutes).
2. Select Held open time. This specifies the number of seconds the door can be held open before an alarm is generated. Held open time can be set from 1 - 32,767 seconds (approximately 9 hours). The default value is 30 seconds.
3. Select Extended unlock time. This specifies the number of seconds the door is energized for people with Use extended access times enabled. This field is intended for people who need extra time to proceed through a doorway.
4. Select Extended held open time. This specifies the number of seconds a door is held open for people with Use extended access times enabled. This field is intended for people who need extra time to proceed through a doorway.
Configure contact:
1. Select to enable Assume door used. All valid card swipes are then reported immediately as “Access Granted - Entry Occurred” events, even if the person did not open the door. If Assume door used is not enabled, “Access Granted - Entry Occurred” is not reported until the person opens the door after a valid card swipe. If the door is not used, the event “Access Granted - No Entry Occurred” is reported.
2. Select to enable Ignore door forced. When ignored, no "Door Forced" events or statuses will be reported for this device.
3. Select to enable Ignore door held. When ignored, no "Door Held" events or statuses will be reported for this device.
Configure REX: Send REX events is disabled by default. This specifies that the "Request to Exit - Door Used" and "Request to Exit - Door Not Used" events will not be sent to reduce clutter in the event feed. Enable this setting to receive the REX events in the event feed.
When Send REX events is disabled, email notifications will not be sent for the "Request to Exit - Door Used" or "Request to Exit - Door Not Used" events.
Select Save to save the configuration. If you exit this screen after entering the lock information without saving, you will be prompted to save or discard your changes.
After the lock is configured, it needs to be linked/paired with its gateway to bring the lock online.