A sync can be manually initiated, or it can be scheduled to occur at a specific frequency.

  1. From the Cardholder Filters page, select an account from the menu.

  2. Synchronization:

    • Select Full Sync. A full sync compares the OnGuard cardholders fitting the rule criteria with remotely managed people in Elements, ensuring the data matches for people and active badges in Elements.

    • Or use the drop-down menu to select Incremental Sync. An incremental sync will push only the data that has been updated since the last sync.

Based on the rule created, the filtered subset of cardholders and/or credentials is synced from the OnGuard system to the Elements account. The status of the sync is displayed on the History page.

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