When the camera is online, its details screen may be used to view live video or captured video events from the camera.

Select the camera on the Devices page to view video.

  1. From the sidebar, select Devices.

  2. Above the devices list, select the recorder to which the camera is connected.

  3. Select the camera from the list. The Camera details screen displays the information and video for that camera.

Alternatively, if an event is accompanied by video, it may be viewed from the Events page.

  1. From the sidebar, select Events. A video icon video icon indicates that the event is accompanied by video.

  2. There are two ways to view the video:

    • Select the video icon next to the event to choose a camera. The Camera details screen displays the video for that camera based on the time of the event.

    • Select the event to view the event details. The Camera details screen displays the video for that camera based on the time of the event.

Video Quality

Live video can be streamed in high quality or low quality resolution. Lower quality video may be appropriate if there are concerns about limited bandwidth.

To change the quality of the resolution while viewing video, select the drop-down in the upper right corner while viewing.

Playback of recorded video is available in high quality, medium quality, or low quality resolution.

Video Controls

  • Hover over the video screen to view the video controls.

  • To continuously display the controls overlaid over the video, select the pushpin icon.
    Note: On small screens, pinning is not available.

  • To view video in full-screen mode, select the activate full-screen mode button full-screen mode button. Select the button again to deactivate full-screen mode. Alternatively, double-click or tap twice.

  • Use the timeline scrubber by selecting the current location in the timeline and dragging it to seek a particular point in the video.

  • Select pause pause button to stop and view a frame of the video.

  • Select play play button to resume the video playback.

Take a Snapshot

A snapshot can be taken of live or recorded video. Select the snapshot button snapshot button. A JPEG (.jpg) file is downloaded to the local hard drive.

View Live Video

Select the video camera button video camera button to view live video. Live video playback status and local time are displayed above the timeline.

Digital Zoom

Digital zoom provides the ability to zoom in or out of an image on recorded video and live video, even from a camera that does not support optical zoom.

Enter digital zoom mode by selecting the magnifying glass zoom icon. Use the zoom in (+) and zoom out (-) buttons next to the zoom level, or use the mouse scroll wheel (if the setting is configured in the operating system). When zoomed in, select and hold to move the image in any direction. To exit digital zoom mode, select the “X” in the upper-left corner.

Timeline Zoom

Timeline zoom provides the ability to view the timeline in set intervals from 5 minutes to 12 hours. 

Select the plus (+) and minus (-) buttons at the ends of the timeline to increase or decrease the timeline range. Time increments are 5 minutes, 30 minutes, 1 hour, 3 hours, 6 hours, and 12 hours. The increase (+) and decrease (-) buttons are disabled at the lower limit and the upper limit respectively.

View Recorded Video

When viewing recorded video, the recorded video playback status is indicated above the center of the timeline for the following conditions:

  • No video

  • Playing recorded video

  • Paused

To return to live video, select the video camera button.

Video Playback Speed

The video playback speed button displays the current speed at which video is being shown. Slow down or speed up the rate at which video is played by selecting the button for the video speed options. The playback speed options are 0.25x (slower), 0.5x (slow), 1x (normal speed), 2x (fast), 4x (faster).

Instant Rewind

Select the instant rewind button instant rewind button to play recorded video 30 seconds prior to the current time. 

Jump to Time

Select the jump to time button jump to time button to specify the date and time of the video to be viewed. Recorded video is displayed beginning at the specified time if available. Selecting a date or time that does not have any recordings will result in an error:

  • No recording available at this time – indicates that there is no recording at the specified time.

  • No recording available on this date – indicates that there are no recordings for the entire selected day.

Use the time stamp displayed above the timeline to verify the date and time of the video.

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