- From the sidebar, select Customers.
- Select Add a Customer, or choose a customer to edit their information.
- On the customer details screen, enter a Name.
- Select the Time Zone to be applied to the system.
- Choose a color to distinguish customers from one another.
- Under Contacts and Notes:
- For the Customer Location, enter the location details. Location fields that are required must be filled in before saving the customer information.
This information is required for trade compliance purposes. - Additional fields may be present if custom fields were created on the Settings page. If the custom fields are required, they must be filled in before saving the customer information.
- For Integrator Notification Recipients, enter the email addresses of integrators who should receive notifications about the customer account and usage. There is a maximum limit of 20 email recipients. Use a comma or semicolon to separate multiple recipients. If this field is left blank, the default contacts under Settings and Billing will be used.
- If there is additional customer information, enter it under Customer Contact or Notes.
- For the Customer Location, enter the location details. Location fields that are required must be filled in before saving the customer information.
- Configure licensing for the customer.
- Select Save to save your changes. If you exit this screen after the changes are made without saving, you will be prompted to save or discard your changes.
Training video: Manage Customers in the Management Portal