Product Updates 2022-11-02

  • Additional REX functionality: Newly added readers will no longer report REX events by default. Existing readers will continue reporting the events until the configuration is updated by the user. REX functionality and events can also be disabled during a schedule.
  • Set guest pass use limit:
    • Limit the number of times a guest can use their pass to unlock a door or enable unlimited use of a pass.
    • Choose to have guest pass usage automatically reset to zero daily or reset it manually when the limit is reached. 
    • Guests can view how many times they can unlock a door and when their pass has reached its use limit.
  • Double card presentation
    • Configure a reader so that a badge may be presented twice to change the reader mode or execute a special action.
    • Control which people in the organization may use double card presentation.


Product Updates 2022-08-01

  • Longer Badge IDs: Badge ID now supports up to 17 digits.
  • Documentation improvement: Elements terminology has been added to better support OnGuard users.
  • UI improvement:
    • The navigation pane has been redesigned with logical groupings for pages.
    • Links for support and content have been moved to the navigation pane for better usability.
    • The Devices page has been updated to better support larger systems and future integrations.
  • Easier user account management: For the customer portal, an existing Elements user account can be registered to sign in to multiple customer security systems.
  • Mercury firmware update: New firmware has been released to address security vulnerabilities.


Product Updates 2022-03-02

  • Single sign-on: Single Sign-on (SSO) can now be configured through a third-party OpenID Connect (OIDC) authentication provider to better manage users.
    • This feature must be enabled by your VAR. Please contact your VAR for more information as this is a billable feature.
    • We support OKTA, Ping Identity, Azure AD and other providers that support OIDC.
  • Access and Video Gateway now combined – Elements Video Recorder (EVR): For customer sites deploying both access and video, a single EVR can now be installed to manage both Access and Video through the Elements web portal.
    • No need to purchase individual access and video gateways - reduced capital expenditures
    • Smaller hardware footprint
    • Supports up to 64 readers and up to 16 cameras per EVR
  • Dashboard Improvements: Users can now configure and easily view multiple live video streams on the dashboard.
  • Share a video clip: Generate a unique URL to share a video clip publicly either via email or by sharing a link.
  • Elevator Enhancements:
    • Video surveillance for elevators: Assign a camera to monitor the inside of an elevator cab.
    • Elevator access control by floor: Configure a floor for "Credential" or "Unlocked mode" or enable unlocking a floor during a schedule.
    • Expanded elevator floor support: Configure up to 128 floors for each elevator cab.
  • OnGuard Connector Enhancement:
    • Imported people and credentials in Elements from an OnGuard instance can now be locally managed if the OnGuard connector is removed.
      • This helps with the initial import of people (cardholders) and credentials from an existing OnGuard system that is being replaced with Elements or being set up as a standalone site.
  • UI improvement: View video from different cameras on a single page and easily swap between multiple cameras.


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