Product Updates 2019-12-10

LenelS2 is pleased to announce the release of the following features and improvements for Elements.

The following changes are now available in your Elements System:

New Features

Customer Portal Permissions: Roles can be assigned to people controlling what access they have when logged in to Elements
Gateway LED Support: The latest Elements gateways can now convey a variety of statuses using LED lights
Scheduled Reader Modes: Reader modes can be automated using easy-to-create schedules with holiday exceptions

Improvements

Gateway
- General gateway defects and optimizations
- Gateway identifier is now referred to as "System ID"
- Fixed a defect that created failed firmware download scenarios
Device
- Fixed an issue where offline readers could not be set to "Card only"
Interface
- Fixed a bug where duplicate error messages were displayed
- Fixed an issue where space details showed no assigned people
- Improved WCAG accessibility in Edge browser. Form instructions now display correctly.
- Event details for spaces and people are now read-only
General
- Fixed a defect where card formats were not downloaded to panels correctly
- Fixed an issue where users were being unauthenticated even when expiration was not reached

Product Updates 2019-11-04

LenelS2 is pleased to announce the release of the following features and improvements for Elements.

The following changes are now available in your Elements System:

New Functionality
- Gateway LEDs: User-friendly LED support for gateway devices. See documentation for LED status list.
UI Improvements
- Improved text box validation no longer accepts entry of only space characters
- People added to a new space are now displayed correctly
- Improved display of confirmation modals
- Fixed an issue where Gateway devices could not be deleted using its action menu
- Controller status display is more informative when gateway is offline
- Accessibility improvements in the event feed
Device Improvements
- Fixed an issue when reloading with an interface causes readers to be unusable
- Fixed an issue with controller reload commands that prevented downstream device communication
- Fixed an issue where reload commands indicate success, but fail silently
Event Improvements
- Reliably view people details from event details
General Improvements
- Data retention policies are now uniformly enforced for event data

Product Updates 2019-10-07

LenelS2 is pleased to announce the release of the following features and improvements for Elements.

The following changes are now available in your Elements System:

New Functionality
- Improved Device Command Reliability: Configuration changes, such as access assignment and credential changes, will reliably be synced to the gateway when connectivity is restored after being lost
- Improved Warnings Display on Dashboard: A list of warnings are now displayed on the dashboard for quick access
UI Bug Fixes and Improvements
- Improved accessibility for keyboard-only navigation
- Fixed an issue where the menu close button did not work on mobile phones
- Better display support for people with long names
- Many display improvements for Safari users
- Fixed inaccurate credential counts
- Save button is no longer intermittently disabled
- Login invitation status is now correctly represented in people list
Device Improvements
- Fixed a defect where non-issue device states were reported as issues
Documentation Improvements
- More complete documentation for how audit reports capture data
- Latest registration processes are now represented in documentation
- Additional reader settings are now documented
General Improvements
- Fixed an intermittent issue where adding credentials fails in large systems
- Fixed an issue where assigning multiple mobile credentials fails

Product Updates 2019-09-23

LenelS2 is pleased to announce the release of the following features and improvements for Elements.

The following changes are now available in your Elements System:

New Functionality
- Privacy Policy and Terms of Service Transparency: New users of the system will now be able to accept policies and agreements as part of the registration process
- Send Feedback: Added a button for users to easily send feedback via email
UI Bug Fixes and Improvements
- Fixed an issue with animated icons in Safari
- Fixed an issue with scrolling the People list on mobile devices
- List of people with access to a space is now sorted alphabetically by last name
General Improvements
- Improved user feedback when short term commands (e.g. Open Door) fail due to the gateway being offline
- Fixed an issue that prevented invitations from working intermittently
- Fixed an issue that prevented usernames from being captured in the audit reports
- Improved reliability of delivering events that occur during a system update
- Fixed an issue that prevented some auditing details from being reported when modifying devices
- IP address is now shown for connected gateways

Product Updates 2019-09-09

LenelS2 is pleased to announce the release of the following features and improvements for Elements.

The following changes are now available in your Elements System:

New Functionality
- Redesigned/branded Authentication and Registration Workflow: Simplified UI makes registration and sign-ins easier
- Additional Reader Properties: Technicians will be able to configure door contact states, contact and REX monitoring, and LED configurations for Wiegand readers
UI Bug Fixes and Improvements
- Accessibility Improvements: Keyboard-only navigation support has been improved across the product
- Improved Safari Browser Support: Unpredictable scrolling issues have been fixed
- Reseller Portal Improvement: The customer list now displays reader counts
General Improvements
- Fixed an issue where multiple status events were reported to the dashboard
- Fixed a bug where masked device statuses were still being displayed in the UI
- PIN reader modes are not shown when unsupported
- Fixed a bug where space assignments were not properly applied
- Fixed a bug where deleted credential reasons were not displaying in audit reports
Documentation
- Improved organization of help content to provide better support for new users

Product Updates 2019-08-26

LenelS2 is pleased to announce the release of the following features and improvements for Elements.

The following changes are now available in your Elements System:

New Functionality
- Extended Strike Time Support: Set extended strike times and designate people who can use them
- Default Access: Select certain spaces to be assigned automatically when adding new people
- Space Assignments for All: Easily assign all people to a space or remove all people from a space
- Improved Tracking of User Accounts: Audit reports now contain information regarding account activations and user authentications
Audit Reports Bug Fixes and Improvements
- Fixed a bug where credential reasons failed to show in auditing
- Fixed missing correlation ID when gateway configurations were updated
Various Bug Fixes
- Fixed a bug where reseller portal hangs after user registration
UI Bug Fixes and Improvements
- People are now reliably sorted by last name
- Better Safari browser support
- The people list now displays login status, space and credential counts
- The customer list in the reseller portal now displays reader counts
Documentation
- New quick start guide for installing and configuring devices
- More comprehensive guide to audit reports

Product Updates 2019-08-10

LenelS2 is pleased to announce the release of the following features and improvements for Elements.

The following changes are now available in your Elements System:

UI Improvements
- Main application navigation re-organized
  - Support documentation moved to account menu
  - Less frequently used pages moved to Configuration section
Device Improvements
- Fixed errant Controller Mismatch statuses
- Gateways are cleared when registered or removed from Elements
- Better world time zone management
General Bug Fixes and Improvements
- Fixed a defect related to space assignments
- Requirements for DHCP for the gateway is now captured in gateway documentation

Product Updates 2019-07-29

LenelS2 is pleased to announce the release of the following features and improvements for Elements.

The following changes are now available in your Elements System:

General UI improvements and bug fixes
- No more duplicate emails when creating new operators
- You can now see gateway and controller details when viewing reader information
- Better handling of long strings in the event feed
- Controller name details now save reliably
- Mobile credentials can no longer be added without entering an email
Device Stability improvements
- More reliable gateway status when connectivity is poor
- Fixed a bug that prevented readers from being configured when "Assume Door Used" was not set
- No more Device Firmware Download Failure events when a firmware update is available
- Controller timezones no longer break the devices UI
- Fixed a defect causing an erroneous "Controller Options Mismatch" status.

Product Updates 2019-07-15

LenelS2 is pleased to announce the release of the following features and improvements for Elements.

The following changes are now available in your Elements System:

More mobile and general UI improvements
- Better email invitations, no more multiple emails
General system improvements
- Improved card format display and sort order
- Improved reliability when doing access control changes
- Audit report bug fixes
New functionality
- Manual refresh of controller statuses
- Support for "Assume Door Used" reader configuration