Guest Passes

Guest passes can be configured and shared as a link to allow guests access for a specific time. Guests can then use the link to unlock a reader from their browser. They do not need to be issued a badge or mobile credential. To use guest passes, this option must be enabled in the System Options.

Guests may use a guest pass on their devices to remotely unlock readers, regardless of their proximity to the door.

Configure a Guest Pass

From the sidebar, select Guest Passes. The Guest Passes list is displayed.
Select Add a Guest Pass to add a new guest pass to the system, or choose a guest pass to edit its information.
On the Add Guest Pass screen, enter a name for the guest pass.
Set the time when the guest pass will be valid. The default duration is 7 days. The maximum duration is 30 days. The time is based on the time zone configured in the System Options.
1. Enter the Activation Date and Activation Time for when the guest pass should be valid for accessing the facility.
2. Enter the Expiration Date and Expiration Time for when the guest pass should no longer have access. The guest pass will be deleted on its expiration date.
Under Access, select Add Readers.
On the Add Readers screen, choose readers that will allow access when this guest pass is used. Up to 5 readers can be added. Select Done.
Under Options:
1. Set a limit for reader access is disabled by default. This specifies that this guest pass can be used to unlock doors an unlimited number of times as long as the pass is active.
2. To limit guest pass usage, enable Set a limit for reader access and select the number of times the guest pass can be used to unlock a door in Number of unlocks. The maximum is 50 unlocks.
3. (Optional) Enable Reset usage at the end of every day to have the number of times the pass was used automatically reset to zero (0) every day at midnight while the pass remains active. To manually reset usage, see Reset guest pass usage.
Select Save to save your changes. If you exit this screen after the changes are made without saving, you will be prompted to save or discard your changes.

Training videos:

View Guest Pass Details for Current Status

Current usage shows the number of unlocks used and the number of unlocks allowed.

Last reset shows the date and time of the last usage reset.

A warning will be displayed when the guest pass limit is reached.

The most recent guest pass events are listed.