The event feed displays activity happening in the system, along with the associated severity, time, device, and location. If a person is associated with an event, the person's photo and name are displayed. The event feed is sorted by time, with the most recent event at the top of the list. System status is refreshed periodically. If the current view of the event feed does not show the top of the list, a message appears with a link to view the events. Events are retained for the standard retention period of 90 days.

If sites are configured for the system, the view of events may be filtered by the selected sites

Select an event to view its Event Details screen. Event details include:

  • Event severity
  • Time of the event
    • The local time, indicated by the clock icon Clock icon, is displayed if Include local device time in events and reports is enabled.
    • If there is a difference between the time the event actually occurred and the time it was reported (greater than one minute), this is also shown.
    • A gap in time may occur when communication with a gateway is lost and then re-established.
    • Select the warning icon Warning icon to see detailed information about the gap in time.
  • Event response
  • A description of the event
  • The device, person, or space associated with the event. Select the device, person, or space to open its detail screen for more information.
  • Any other recent events associated with that device, person, or space. To view the details of a recent event, select it from the list.

Event Responses and Notes

When events occur and actions are taken in response to the event, status updates and responses can be documented in the system. Event responses and notes are configured on the System Options page. If enabled, a user may respond to an event:

  1. View an event by selecting it.
  2. On the event details screen, select Pending a response. The Event Response screen is displayed.
  3.  Update the status (Pending, In progress, or Resolved) and enter notes as needed. The default status for all events is Pending.
  4. Select Save. The response appears under the Response History.

On the Events page, the events can be filtered by event response status. At the top of the page, select Pending, In progress, Resolved, or All Events to change which events are displayed.

Watch Video for Activity in a Space

Select the watch video icon watch video icon to view video for input and output events that are associated with a space. If there is more than one camera available, choose a camera from the drop-down to view its video.


Training videos:

Related Topics

Devices

Contact tracing

Sites

System options




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