PINs can only be issued by people with permission to manage credentials. (See Roles.)

A person must have at least one badge or mobile credential before a PIN can be issued to them. (See Secure reader modes.)

PINs are issued to people so they can use their credentials and PIN to interact with readers to gain access to spaces with two-factor authentication.

  1. Add or edit a person to open their details screen.
  2. Under Credentials, select Add a PIN. The system automatically generates a random PIN.
  3. Use generated PIN is selected by default.
    1. Leave it selected to use the generated PIN for the person.
    2. Otherwise, deselect Use generated PIN, and then enter the PIN manually.
  4. Email PIN is selected by default to indicate that the PIN is to be sent to the person. If the PIN should not be sent, deselect Email PIN.
    1. If the person already has an email address, it can be used to send the PIN. Otherwise, enter an email address. To save the new email address, select Save this email for this person's record.

  5. Select Add, and then Save to save the change to the person's details. 

After a PIN is assigned to a person, the PIN can be shown, reset, resent, or removed.

Training video: Use PIN codes to Increase the Security of your System

Related Topic

PIN options




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