• Product Updates
    • Latest Product Updates
    • Product Update History
      • Product Updates 2023
      • Product Updates 2022
      • Product Updates 2021
      • Product Updates 2020
      • Product Updates 2019
  • Content Library
  • Elements Overview
    • Dashboard
      • Lists
      • Video on the Dashboard
    • Events
      • Filter Events
      • Export Events
    • Contact Tracing
    • Spaces
      • Configure a Space
      • Delete a Space
      • Assign Readers to a Space
      • Remove Readers from a Space
      • Assign Inputs and Outputs to a Space
      • Remove Inputs and Outputs from a Space
      • Assign People to a Space
      • Remove People from a Space
    • People
      • Add or Edit a Person
      • Delete a Person
      • Enable Extended Access Times
      • Assign a Role
        • Roles
      • Issue a Credential to a Person
        • Print a Badge Credential
        • Change Credential Status
        • Remove Credentials from a Person
      • Issue a PIN to a Person
        • Show PIN
        • Reset PIN
        • Resend PIN
        • Remove PIN
      • Export People Reports
    • People Groups
      • Configure a Group
      • Delete a Group
    • Guest Passes
      • Share a Guest Pass
      • Reset Guest Pass Usage
      • Delete a Guest Pass
      • Use a Guest Pass to Unlock a Reader
    • Devices
      • Configure a Gateway
        • Enable a DNS Name for the Gateway
      • Delete a Gateway
      • Enable Diagnostic Logging
      • Firmware Updates
      • Gateway Synchronization
      • Gateway Replacement
      • Gateway Devices
        • Secure Communications
        • LNL-Series
          • Add an Access Controller
            • View Access Controller Details
            • Configure an Access Controller
            • Delete an Access Controller
            • Synchronize Controller Data
            • Refresh Controller Status
            • Configure TLS Encryption on the Configuration Web Page
          • Add a Reader Interface
            • View or Edit Reader Interface Details
            • Delete a Reader Interface
          • Add a Reader
            • View Reader Details
            • Delete a Reader
            • Configure Scheduled Reader Modes
            • First Card Unlock
            • Double Card Presentation
            • OSDP Secure Channel Link Mode
            • Paired LNL-Series Readers
          • Open a Door
          • Change Reader Mode
            • Override Reader Mode
            • Secure Reader Modes
          • Auxiliary Inputs and Outputs
            • Add Aux Input
            • Add Aux Output
          • Input and Output Interfaces
            • Add an Input Interface
            • Add an Output Interface
        • LenelS2 Nodes
          • Add a LenelS2 Node
            • View or Edit a LenelS2 Node
            • Delete a LenelS2 Node
          • LenelS2 Node Synchronization
          • Add the Network Node Blades
            • Add an Access Blade
            • Add an Input Blade
            • Add an Output Blade
          • Configure the Node-based Readers
            • View Node Reader Details
            • Delete a Node Reader
            • Paired Node Readers
            • Node Double Card Presentation
          • Set Door Mode
          • Temporary Door Unlock
          • Add an Output to the MicroNode Plus
    • Video
      • Configure a Recorder
      • Delete a Recorder
      • Restart a Recorder
      • Recorder Synchronization
      • Recorder Replacement
      • Configure a Multi-imager
      • Delete a Multi-imager
      • Add a Camera
        • Camera Settings and Recommendations
      • View or Edit Camera Details
      • Delete a Camera
      • Assign Cameras to Monitor a Space
      • Remove Cameras from a Space
      • View Video
      • Export Video
      • Video Clips
    • Automations
      • Custom Webhooks
    • Controller Rules
      • Add a Rule
    • Elevators
      • Add an Elevator Reader
      • Add an Elevator Output Interface
      • Add an Elevator
      • Assign a Camera to Monitor an Elevator
    • Floors
      • Add Floors
      • Configure Floor Mode
      • Assign Elevators
      • Assign People Groups
    • Email Notifications
    • Schedules
      • Configure a Schedule
        • Considerations for Schedules Crossing Midnight
      • Delete a Schedule
    • Holidays
      • Configure a Holiday
      • Delete a Holiday
    • Lockdown Profiles
      • Add a Profile
      • Start or End a Lockdown
      • Delete a Profile
    • Card Formats
      • Configure a Card Format
      • Configure a Custom Card Format
      • Delete a Card Format
    • Audit Reports
      • Generate an Audit Report
    • Sites
      • Configure a Site
      • Delete a Site
    • Marketplace
      • Sign In
      • Elements OnGuard Connector
        • Generate a Key
        • Delete a Key
      • Configuring API Integrations
        • Add an Integration
        • Delete an Integration
    • System Options
      • System Access
      • Custom Person Fields
      • Guest Pass
      • PIN Options
      • Bulk Import People
      • Locked Door Override
      • Recording and Video Clips
      • Badge Printing
        • Install the Printer Client App
        • Configure the Dispatch Stations
  • BlueDiamond Configuration
    • BlueDiamond Reader
      • Installing BlueDiamond Readers
      • Wiring BlueDiamond Readers
      • BlueDiamond Reader Specifications
      • Configuration Options with Configuration Cards
      • Upgrade Firmware with Expander Flash Utility (Xflash)
    • BlueDiamond Toolkit
    • BlueDiamond Mobile App
  • Integrations
    • Allegion
      • Add a Lock Interface
        • ENGAGE Gateway and Lock Addressing
        • PIM400 Gateway and Lock Addressing
      • Add a Lock
        • Lock Functions
        • Scheduled Lock Modes
        • Linking
      • Assign the Lock to Spaces
    • Cisco Meraki
    • idProducer Badge Printing
    • Milestone
    • SCIM Provisioning
      • Okta
    • Splan
    • Switch Tech
      • Add a Lock and Assign it to Spaces
        • Configure Switch Tech Scheduled Lock Modes
      • Issue a Credential with Administrator Privileges
      • Install the Lock Using the Switch Tech App
      • Assign Access in Elements
        • Issue Credentials to People who Need to Interact with Switch Tech Locks
        • Assign Spaces to People with Switch Tech Credentials
  • Hardware Installation Reference
    • DFI Gateway
    • Intel NUC Gateway
    • LenelS2 Network Node
      • Initial Network Setup: Network Node
      • Wire Network Connection and Power
      • Install Additional Blades
      • Connect Readers, Inputs, and Outputs
    • LenelS2 MicroNode Plus
      • Initial Network Setup: MicroNode Plus
      • Power Supply Connections
      • Connect and Power Door Hardware
    • Intelligent Controller LNL-M4420 with Two Reader Interfaces
    • Intelligent Controller LNL-M3300
    • Intelligent Controller LNL-M2220 with Two Reader Interfaces
    • Intelligent Controller LNL-M2210 with Paired Reader Interface for One Physical Barrier
    • Intelligent Controller LNL-X2210 with Paired Reader Interface for One Physical Barrier
    • Intelligent Controller LNL-X2220
    • Intelligent Controller LNL-X3300
    • Intelligent Controller LNL-X4420 with Two Reader Interfaces
    • Input Control Module LNL-1100 Series 3
    • Output Control Module LNL-1200 Series 3
    • Single Reader Interface Module LNL-1300 Series 3
    • Dual Reader Interface Module LNL-1320 Series 3
    • Video Recorder
  • Troubleshooting
    • Controller Does Not Require TLS Encryption
    • Controller Options Mismatch
    • Controller Out of Sync
    • Controller Requires TLS Encryption
    • Controller Type Mismatch
    • Issue Communicating with OSDP Readers
    • OSDP Secure Channel Not Supported
    • Unknown Type Offline
    • Networking Considerations for Video
      • Web Real-Time Communication (WebRTC)
      • Peer-to-peer vs. Relay Streaming
      • Debugging WebRTC Connections
    • Camera(s) Are Not Coming Online
    • Hardware Tree Controls not Visible at Certain Resolutions
  • Elements Terminology
  • Legal
    • Attributions
    • Portal Terms and Conditions
    • LenelS2 Privacy Notice
    • Data Privacy
    • Elements Cloud Security Policy